1. Why can our shoes be so much cheaper than the official website?
Since we sell a large volume of shoes every year, we purchase in bulk at wholesale prices. The prices on our official website reflect the retail price, so the difference between the two is our profit margin. Right now, we’re putting most of our profit back into promotional discounts. Initially, the discounts will be quite significant, but over time, prices will go up. So, take advantage of these great deals while they last, and don’t miss out!

2.Are the shoes on your website authentic?
Sure.

3. Why are only ON brand shoes on your website discounted?
Our current promotional priced running shoes feature On brand shoes. Other shoes that are not heavily discounted we have not put on the site.

4.Why does your website say it's shipped, but I can't check the logistics tracking information?
Although we have shipped the goods, the logistics service provider's IT system did not update the data in a timely manner, this data is not real-time and there is a delay in the data. Usually the logistics tracking information will appear in 2-3 days.

5.You guys are receiving shoes that are out of stock from other discount sites, and the quality of the shoes is fine, right?
Yes, it's just that some of the sizes are missing, the shoes themselves are of no quality. And we guarantee to provide return and exchange service within 30 days.

6. What payment methods do you accept?
Our website supports PayPal and credit card payment channels, covering credit cards issued by most banks internationally. We only support cash on delivery from Japan, Germany, Italy, Spain, Portugal, Austria, Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Oman, Greece, Poland, Hungary, Czech Republic, Slovakia, Romania, Bulgaria, Croatia, Slovenia, Lithuania, Estonia, Latvia. Because the logistics company only supports the goods collection service in these countries and regions, customers from other countries must pay the order amount first before we can ship the goods. We apologize for any inconvenience.

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